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ESC Personnel

Director of the Enterprise Systems Center, Professor of Industrial and Systems Engineering
Emory Zimmers

Dr. Zimmers works extensively with companies to identify critical new areas for research and provide experiential learning opportunities for students. He served as Site Director of the National Science Foundation’s Center for Engineering Logistics and Distribution (CELDi) at Lehigh University (2005-2010). He supervises the senior capstone course, which is a requirement for students graduating with a BS in either Industrial Engineering or Information and Systems Engineering. He also headed the team that created the leadership development course, which was a finalist in the Institute of Industrial Engineers’ Innovations in the Curriculum award competition in 2009. He has served as principal investigator on more than 200 research and technology transfer projects with more than 400 industry partners. He is a Fellow of both the Institute of Industrial Engineers and the Society of Manufacturing Engineers.

Professor Zimmers has responsibility for the efforts to create an innovative curriculum, in partnership with the SAS Institute, to prepare students to become successful practitioners in the Analytics areas. He is also working with a team to finalize the creation of the Enterprise Systems Center Analytics Laboratory. When fully operational, this will be combined with the capabilities which are already in place to facilitate technology enabled small group team meetings with industry partners and class sized connectivity with industry through the ESC Collaboratory. He coauthored a book with Prof. Mikell Groover titled, “CAD/CAM: Computer Aided Design and Manufacturing”. He was awarded the Robinson Award, Lehigh University, for outstanding service to the university community. He was also awarded the 2011 Lindback Award for Distinguished Teaching. This recognized his commitment to innovative teaching and helping his students to practice critical thinking, to develop analytical skills, and to become effective practitioners through experiential learning.
 

Roger Nagel

The Wagner Professor in Computer Science and Engineering, and a Senior Fellow in the Enterprise Systems Center at Lehigh University. He is also the former CEO and Executive Director of the Iacocca Institute. Dr. Nagel is a popular consultant, keynote speaker and guest at executive gatherings and board meetings. He is routinely asked to describe the future of manufacturing, global competition, and the information age. Business Week, Forbes, and Fortune magazine have cited him for his visionary efforts as the father of the virtual corporation concept. Professor Nagel was also the leader of the team which developed the original ideas and concepts for agile manufacturing and global agility strategies. He is co-author of the widely influential business books, “Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer” and “Cooperate to Compete: Building Agile Business Relationships.” Both books are widely acclaimed internationally and are available in more than five languages. Nagel is well known and respected for his work as the visionary leader of the Iacocca Institute at Lehigh. He led the Institute team which produced the book, “21st Century Manufacturing Enterprise Strategy,” with more than thirty thousand copies in circulation. He guided the Institute as it became a gathering place for executives across the world to formulate and share ideas. Nagel conceived and created the Iacocca Institute’s Global Village for Future Leaders of Business and Industry Program and signed cooperative agreements with partnering institutes in Europe, Asia and Latin America. He led the Institute in developing and enhancing the Iacocca Scholars program, bringing executives to campus for seminars, workshops, and in creating the “Crossroad of Knowledge” Program. Nagel has always focused on making a real and positive impact on students through the use of a hands on experienced-based learning.

 

H. Robert Gustafson

Gus is the Senior Fellow for Leadership Development at the Enterprise Systems Center (ESC). He is currently serving as both an Adjunct Professor to Lehigh University and Research Scientist to the ESC. He earned a BS in ChemE from Lehigh University and an MS in Dynamics of Organization from the University of Pennsylvania. He co-teaches the Industrial and Systems Engineering department’s “Leadership Development” and “Senior Project” courses to undergraduate students and created the course “Executing the Business Plan”, which he teaches in the MBA VENTURESeries entrepreneurial concentration. Gustafson also co-created the interdisciplinary Innovation and Leadership Residency program and is an advisor to the National Society for Leadership and Success at Lehigh University. He is currently developing ESC initiatives for improving U.S. sustainable manufacturing and global manufacturing leadership. Gustafson worked ten years for Proctor & Gamble and PepsiCo as a plant manager and then twenty years as an entrepreneur, founding and leading companies involved in U.S. housing exporting, software development and contract manufacturing. His software company won the 2000 Ben Franklin Technology Partners Incubator Gratitude of the year award. Throughout his entrepreneurial career, Gustafson has mentored over a hundred students as interns in the various companies that he founded and/or managed. He is President of the Lehigh Class of 1974.

 

Doug Sunday is serving as a Research Scientist and Mentor for the Lehigh University Enterprise Systems Center. He worked at Air Products & Chemicals, Inc., and APD Cryogenics, Inc. for fifteen years as a plant industrial engineer, an engineering manager and a manufacturing manager. He led process improvement programs, applied statistical process controls, implemented lean/JIT systems and consolidated facilities. Doug worked as the manufacturing manager for the introduction of new products, developing and qualifying new processes and quality assurance techniques that reduced costs over 60%. Doug managed over 100 projects at the Enterprise Systems Center, mentoring over 500 students in a variety of manufacturing companies. He is an expert in using applied statistical and process mapping techniques to highlight major process control and streamlining opportunities, leading to double-digit percentage savings in most cases. Doug's current project work ranges from the application of basic industrial engineering techniques to simulation modeling and energy reduction.  Doug holds a BS in Psychology and a BS in Industrial Engineering from Lehigh University.

 

Dr. Marangos serves as a Senior Fellow at the Enterprise Systems Center at Lehigh University having taught SAS, simulation, and CAD courses at Lehigh University. He has recently served as the Associate Director of the NSF funded Center for Engineering Logistics and Distribution (CELDi) at Lehigh. Currently a Principal in the Pennsylvania-based consultancy Zephyros, Inc., he has worked internationally as a project engineer and consultant, specializing in heuristic optimization, scheduling, simulation, database design and maintenance, factory layouts, testing and validation of new software and machines, CAD/CAM, and internet communications. One of his active projects is to work with Dr. Zimmers in the modification of a current sophomore course. The new content includes a case study based on an ESC current company project that utilizes SAS analytics and requires the creation of presentation graphics and a formal industry reviewed presentation. Dr. Marangos serves as adjunct professor in the PC Rossin College of Engineering and Applied Science. It is anticipated that he may serve as content developer for some new course offerings under the SAS/ESC Advanced Analytics Laboratory development program.

 

Joseph Feskanin

A Senior Fellow at ESC, Joseph D. Feskanin has over forty years of progressive management and technical experience focused on Total Quality Management, facilities engineering, design and development of computerized measurement and control systems, automated material-handling systems, and biomedical electronics applications.  He has also been involved in high-volume manufacturing in the electronics, textile, and steel industries.  He has directed start-up operations, interfaced with OSHA and DEP, implemented systems-integration and process-control techniques, and initiated energy-utilization programs, all focused on establishing and improving profitability.

In addition, he has served as an industry mentor between 1990 and 2013 and is currently associated with Libra Consulting. Working with the Enterprise Systems Center he has served as a mentor to Lehigh University students in the Senior Project Capstone Course. He was a member of the Leadership Development Team and most recently has focused on power reduction methods to reduce costs in energy consistent with financial reporting. Previously, as an Engineering Manager at two industrial manufacturing operations, he mentored two to fifteen students who were assigned projects in the plants and were guided and reviewed weekly with regard to progress on the projects.  Final reports were presented in formal video-conferences.

He had been involved as a curriculum advisor/adjunct, serving on an advisory board for twelve years at Lehigh County Community College to develop the Electronic Technology Program.  He also taught solid-state electronics and microcomputer courses.

In addition, he has also taught technology courses at Northampton Community College to electricians and maintenance personnel to upgrade skills in technical and supervisory-level positions.

Joe has a Bachelor of Science Degree in Electrical Engineering from Lehigh University and did graduate work at the University of Connecticut and Western New England College.

 

Thomas Brinker

A Senior Fellow at Lehigh University’s Enterprise Systems Center (ESC) in Bethlehem, PA. At the Lehigh ESC, Tom leads the Analytics Lab operational efforts and mentors student teams in supply chain and analytical projects for various companies. He earned a BS and MS in Industrial Engineering from Lehigh University. Tom had a 32-year career at Air Products and Chemicals, Inc., holding various managerial positions in the Global IT organization. He retired in 2011 as Director, Enterprise & Analytical Solutions, leading the Decision Sciences, Business Intelligence, Knowledge Management, Enterprise Value and Transportation Management Program groups. His areas of emphasis are operations research, analytics, supply chain modeling, logistics, and IT applications development. Prior to Air Products, he worked at the Quaker Oats Company as a plant Industrial Engineer and as a Market Research Analyst with Finance America, a subsidiary of Bank of America. During his career, Tom was an active member of the Institute for Operations Research and the Management Sciences (INFORMS), the INFORMS Roundtable, the Institute of Industrial Engineers (IIE), the Council of Logistics Management (CLM), and the Production and Operations Management Society (POMS). In 2005, Tom’s Decision Sciences group at Air Products was awarded the prestigious INFORMS Prize, awarded for effective integration of operations research/management sciences (OR/MS) in an organization. The award is given to an organization that has repeatedly applied the principles of OR/MS in pioneering, varied, novel, and lasting ways. Tom has presented at a number of professional conferences and is published in the Winter Simulation Conference Journal.

 

Lehigh University- MBA in Marketing; Pennsylvania State University - BS in Mechanical Engineering

Cindy has worked for 10 years in various engineering capacities in the utility, semiconductor, and medical industries, before switching gears, and completing her MBA at Lehigh.  She then became a product marketing manager for Lucent Electronics Optoelectronics group.  She managed the silicon waveguide technology from development through product launch.                                                          

Cindy’s experience in engineering, marketing and product management is combined with excellent interpersonal skills.  She is an experienced negotiator and change manager, very important to this project where employees have been working the same way for decades.  Cindy has led many successful ESC projects over the years, demonstrating excellent project management and engineering skills.

 

Dan Hudish has broad business experience gained from 35 years of employment at Avantor Performance Materials (previously Mallinckrodt Baker Inc. and J.T Baker Chemical Company).  His diverse past responsibilities have included:

Vice President, Strategic Development
VP & Program Director, Global ERP Implementation
Business Director, Microelectronic Materials
Business Director, Laboratory Products
Director of Materials Management (Planning, Procurement, Logistics)
Production Manager – Acids Distillation & Packaging
Director of Information Services

Dan’s consulting engagements focus on optimizing people, processes, tools, and metrics.  Areas of expertise include:

Business systems analysis, including work process definition and optimization
Analysis of data requirements, organization, and quality
Preparation and planning for  ERP system implementation
Data preparation for performance dashboards, KPI’s, and analytics
Establishing processes for strategy development, deployment, and tracking
Marketing strategy development and execution planning
Organization alignment and candidate evaluation using Requisite Organization concepts
Due diligence support for acquisitions and divestitures

Dan graduated summa cum laude with a Bachelor of Science degree in Mathematics & Computer Science from the University of Pittsburgh and earned a Master of Business Administration degree from Lehigh University. He also completed executive management courses at the Northwestern University Kellogg School of Business and at the Executive Education Center of Babson College.

 

Victor See is a seasoned executive with over 30 years of experience in Aerospace, Aviation, and Information Technology business areas.  He brings a wealth of expertise in leadership, program management, financial success, profit and loss reporting, both financial and long term budgetary oversight and creating an outstanding corporate and business environment.  He is a strategic advisor and consultant to numerous companies for new start strategies and development, market analysis, corporate culture analysis, and return on investment trades, providing executive IT, Research and Development, and space acquisition expertise to industry, the Intelligence Community and Department of Defense.  He retired from the U.S. Navy as a Rear Admiral (UH) in 2009.   Significant experience includes:  Leadership, Strategic Planning, Business Development, Executive education and Company Cultural Analysis, Program Management, Innovation and Technology, Teambuilding and Communications.

He currently provides board member and advisory services and strategic consulting services for numerous companies.  He was the Senior Vice President of Integrity Applications Incorporated (IAI) in Chantilly, VA.  IAI is an engineering and software services company with a nationwide presence supporting the intelligence and Department of Defense communities with a focus on Government space and intelligence, surveillance, and reconnaissance systems activities.

Prior to working in industry, as a Navy Admiral he held three jobs leading Navy Space acquisition; as the Communications Director, National Reconnaissance Office, designing, delivering, and operating space, terrestrial, enterprise and information technology systems for the largest US inventory worldwide network; the Program Executive Officer for the U.S. Navy's UHF satellite communications program; and Commander of the SPAWAR Space Field Activity, an organization of military and civilian personnel in space acquisition delivering capabilities to the Navy and Department of Defense.

He has held board positions for GMV Space and e2v, and currently supports Space Systems Integration, LLCHe has a BS in Physics/Oceanography from the United States Naval Academy, and holds a MS in Aeronautical Engineering from the Naval Postgraduate School.  He is a certified Defense Acquisition Level III Program Manager via the Defense Systems Management College.

 

Scott Kress has recently retired after a 36 year career with the Volvo Truck Group of North America.  His career has proven success in directing the strategic development and implementation of sales and marketing initiatives through a dealer based distribution channel within the North American market.  For eight of those thirty-six years he held the position of Senior Vice President of Sales and Marketing, Volvo Trucks North America.  This responsibility for the total commercial operations of Volvo Trucks is represented by a successful record of simultaneously driving revenue growth, profitability, and market share within the North American markets.  Other positions held were Senior Vice President Fleet Sales and Business Development, Mack Trucks, Inc., Vice President Sales, Volvo Trucks America and Vice President National Accounts, Mack Trucks, Inc.

In addition to his experiences as the top executive of commercial operations in North America, Scott has served as a board member for several entities within the Volvo Group including Volvo Parts North America, Mexico and Canada.  His career also had him involved as a board member and president on a number of industry boards. 

Scott graduated from Lehigh University with a BS in Business Administration with a double major in Management and Marketing.  He also completed a number of executive education courses at Harvard Business School: Strategic Negotiations...Competition and Strategy...and Global Marketing Strategy. 

Scott feels that "Customer Management for Profit and Sales" as well as "Driving Sales Performance through Sales Metrics" are key factors to be addressed for success in most businesses today.