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Enterprise Systems Center

ESC Personnel

Director of the Enterprise Systems Center, Professor of Industrial and Systems Engineering

Dr. Zimmers works extensively with companies to identify critical new areas for research and provide experiential learning opportunities for students. He served as Site Director of the National Science Foundation’s Center for Engineering Logistics and Distribution (CELDi) at Lehigh University (2005-2010). He supervises the senior capstone course, which is a requirement for students graduating with a BS in either Industrial Engineering or Information and Systems Engineering. He also headed the team that created the leadership development course, which was a finalist in the Institute of Industrial Engineers’ Innovations in the Curriculum award competition in 2009. He has served as principal investigator on more than 200 research and technology transfer projects with more than 400 industry partners. He is a Fellow of both the Institute of Industrial Engineers and the Society of Manufacturing Engineers.

Professor Zimmers has responsibility for the efforts to create an innovative curriculum, in partnership with the SAS Institute, to prepare students to become successful practitioners in the Analytics areas. He is also working with a team to finalize the creation of the Enterprise Systems Center Analytics Laboratory. When fully operational, this will be combined with the capabilities which are already in place to facilitate technology enabled small group team meetings with industry partners and class sized connectivity with industry through the ESC Collaboratory. He coauthored a book with Prof. Mikell Groover titled, “CAD/CAM: Computer Aided Design and Manufacturing”. He was awarded the Robinson Award, Lehigh University, for outstanding service to the university community. He was also awarded the 2011 Lindback Award for Distinguished Teaching. This recognized his commitment to innovative teaching and helping his students to practice critical thinking, to develop analytical skills, and to become effective practitioners through experiential learning.

Roger N. Nagel

The Wagner Professor in Computer Science and Engineering, and a Senior Fellow in the Enterprise Systems Center at Lehigh University. He is also the former CEO and Executive Director of the Iacocca Institute. Dr. Nagel is a popular consultant, keynote speaker and guest at executive gatherings and board meetings. He is routinely asked to describe the future of manufacturing, global competition, and the information age. Business Week, Forbes, and Fortune magazine have cited him for his visionary efforts as the father of the virtual corporation concept. Professor Nagel was also the leader of the team which developed the original ideas and concepts for agile manufacturing and global agility strategies. He is co-author of the widely influential business books, “Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer” and “Cooperate to Compete: Building Agile Business Relationships.” Both books are widely acclaimed internationally and are available in more than five languages. Nagel is well known and respected for his work as the visionary leader of the Iacocca Institute at Lehigh. He led the Institute team which produced the book, “21st Century Manufacturing Enterprise Strategy,” with more than thirty thousand copies in circulation. He guided the Institute as it became a gathering place for executives across the world to formulate and share ideas. Nagel conceived and created the Iacocca Institute’s Global Village for Future Leaders of Business and Industry Program and signed cooperative agreements with partnering institutes in Europe, Asia and Latin America. He led the Institute in developing and enhancing the Iacocca Scholars program, bringing executives to campus for seminars, workshops, and in creating the “Crossroad of Knowledge” Program. Nagel has always focused on making a real and positive impact on students through the use of a hands on experienced-based learning.

H. Robert “Gus” Gustafson

Gus is the Senior Fellow for Leadership Development at the Enterprise Systems Center (ESC). He is currently serving as both an Adjunct Professor to Lehigh University and Research Scientist to the ESC. He earned a BS in ChemE from Lehigh University and an MS in Dynamics of Organization from the University of Pennsylvania. He co-teaches the Industrial and Systems Engineering department’s “Leadership Development” and “Senior Project” courses to undergraduate students and created the course “Executing the Business Plan”, which he teaches in the MBA VENTURESeries entrepreneurial concentration. Gustafson also co-created the interdisciplinary Innovation and Leadership Residency program and is an advisor to the National Society for Leadership and Success at Lehigh University. He is currently developing ESC initiatives for improving U.S. sustainable manufacturing and global manufacturing leadership. Gustafson worked ten years for Proctor & Gamble and PepsiCo as a plant manager and then twenty years as an entrepreneur, founding and leading companies involved in U.S. housing exporting, software development and contract manufacturing. His software company won the 2000 Ben Franklin Technology Partners Incubator Gratitude of the year award. Throughout his entrepreneurial career, Gustafson has mentored over a hundred students as interns in the various companies that he founded and/or managed. He is President of the Lehigh Class of 1974.

Doug Sunday

Doug Sunday is serving as a Research Scientist and Mentor for the Lehigh University Enterprise Systems Center. He worked at Air Products & Chemicals, Inc., and APD Cryogenics, Inc. for fifteen years as a plant industrial engineer, an engineering manager and a manufacturing manager. He led process improvement programs, applied statistical process controls, implemented lean/JIT systems and consolidated facilities. Doug worked as the manufacturing manager for the introduction of new products, developing and qualifying new processes and quality assurance techniques that reduced costs over 60%. Doug managed over 100 projects at the Enterprise Systems Center, mentoring over 500 students in a variety of manufacturing companies. He is an expert in using applied statistical and process mapping techniques to highlight major process control and streamlining opportunities, leading to double-digit percentage savings in most cases. Doug's current project work ranges from the application of basic industrial engineering techniques to simulation modeling and energy reduction. Doug holds a BS in Psychology and a BS in Industrial Engineering from Lehigh University.

Charalambos A. Marangos, PhD

Dr. Marangos serves as a Senior Fellow at the Enterprise Systems Center at Lehigh University having taught SAS, simulation, and CAD courses at Lehigh University. He has recently served as the Associate Director of the NSF funded Center for Engineering Logistics and Distribution (CELDi) at Lehigh. Currently a Principal in the Pennsylvania-based consultancy Zephyros, Inc., he has worked internationally as a project engineer and consultant, specializing in heuristic optimization, scheduling, simulation, database design and maintenance, factory layouts, testing and validation of new software and machines, CAD/CAM, and internet communications. One of his active projects is to work with Dr. Zimmers in the modification of a current sophomore course. The new content includes a case study based on an ESC current company project that utilizes SAS analytics and requires the creation of presentation graphics and a formal industry reviewed presentation. Dr. Marangos serves as adjunct professor in the PC Rossin College of Engineering and Applied Science. It is anticipated that he may serve as content developer for some new course offerings under the SAS/ESC Advanced Analytics Laboratory development program.

Joseph D. Feskanin

A Senior Fellow at ESC, Joseph D. Feskanin has over forty years of progressive management and technical experience focused on Total Quality Management, facilities engineering, design and development of computerized measurement and control systems, automated material-handling systems, and biomedical electronics applications. He has also been involved in high-volume manufacturing in the electronics, textile, and steel industries. He has directed start-up operations, interfaced with OSHA and DEP, implemented systems-integration and process-control techniques, and initiated energy-utilization programs, all focused on establishing and improving profitability.

In addition, he has served as an industry mentor between 1990 and 2013 and is currently associated with Libra Consulting. Working with the Enterprise Systems Center he has served as a mentor to Lehigh University students in the Senior Project Capstone Course. He was a member of the Leadership Development Team and most recently has focused on power reduction methods to reduce costs in energy consistent with financial reporting. Previously, as an Engineering Manager at two industrial manufacturing operations, he mentored two to fifteen students who were assigned projects in the plants and were guided and reviewed weekly with regard to progress on the projects. Final reports were presented in formal video-conferences.

He had been involved as a curriculum advisor/adjunct, serving on an advisory board for twelve years at Lehigh County Community College to develop the Electronic Technology Program. He also taught solid-state electronics and microcomputer courses.

In addition, he has also taught technology courses at Northampton Community College to electricians and maintenance personnel to upgrade skills in technical and supervisory-level positions.

Joe has a Bachelor of Science Degree in Electrical Engineering from Lehigh University and did graduate work at the University of Connecticut and Western New England College.

Thomas Brinker

A Senior Fellow at Lehigh University’s Enterprise Systems Center (ESC) in Bethlehem, PA. At the Lehigh ESC, Tom leads the Analytics Lab operational efforts and mentors student teams in supply chain and analytical projects for various companies. He earned a BS and MS in Industrial Engineering from Lehigh University. Tom had a 32-year career at Air Products and Chemicals, Inc., holding various managerial positions in the Global IT organization. He retired in 2011 as Director, Enterprise & Analytical Solutions, leading the Decision Sciences, Business Intelligence, Knowledge Management, Enterprise Value and Transportation Management Program groups. His areas of emphasis are operations research, analytics, supply chain modeling, logistics, and IT applications development. Prior to Air Products, he worked at the Quaker Oats Company as a plant Industrial Engineer and as a Market Research Analyst with Finance America, a subsidiary of Bank of America. During his career, Tom was an active member of the Institute for Operations Research and the Management Sciences (INFORMS), the INFORMS Roundtable, the Institute of Industrial Engineers (IIE), the Council of Logistics Management (CLM), and the Production and Operations Management Society (POMS). In 2005, Tom’s Decision Sciences group at Air Products was awarded the prestigious INFORMS Prize, awarded for effective integration of operations research/management sciences (OR/MS) in an organization. The award is given to an organization that has repeatedly applied the principles of OR/MS in pioneering, varied, novel, and lasting ways. Tom has presented at a number of professional conferences and is published in the Winter Simulation Conference Journal.

William Henry

William Henry (Bill) is a statistical/predictive analytics consultant and mentor at the Enterprise Systems Center. Mr. Henry has over 25 years in statistical modeling and analytic applications with 5 plus years operating in PhD level analysis. He has SAS proficiency and has worked in SPSS statistics and programing for over 20 years. He partners with expert consultant teams to deliver value to a wide range of needs. Bill is constantly developing new ways to observe and understand companies and big data through sophisticated data analysis. He presents lectures for graduate students at universities and appreciates the mentoring opportunities with Lehigh students in real business projects.

Bill is an expert in the development and interpretation of validated standardized instruments for both clinical and business systems using experimental methodology. Having credentials and licenses to administer a large range of psychological and systems tests, he is often called upon for diagnostic and corporate evaluations. He is frequently utilized by physicians as well as attorneys to be an expert witness in court. Because of his extensive statistical experience and diagnostic knowledge, one natural outgrowth has been toward organization effectiveness in the corporate environment, both for profit and non-profit.

Currently in a Ph.D. program focusing on statistical metrics, Bill holds a masters degree in psychology from Kutztown University. He obtained his bachelors degree in experimental psychology from La Salle University. He has extensive post-grad work in statistical modeling methodology, parametric and inferential modeling, probability and forecasting.

Victor See

Victor See is a seasoned executive with over 30 years of experience in Aerospace, Aviation, and Information Technology business areas. He brings a wealth of expertise in leadership, program management, financial success, profit and loss reporting, both financial and long term budgetary oversight and creating an outstanding corporate and business environment. He is a strategic advisor and consultant to numerous companies for new start strategies and development, market analysis, corporate culture analysis, and return on investment trades, providing executive IT, Research and Development, and space acquisition expertise to industry, the Intelligence Community and Department of Defense. He retired from the U.S. Navy as a Rear Admiral (UH) in 2009. Significant experience includes: Leadership, Strategic Planning, Business Development, Executive education and Company Cultural Analysis, Program Management, Innovation and Technology, Teambuilding and Communications.

He currently provides board member and advisory services and strategic consulting services for numerous companies. He was the Senior Vice President of Integrity Applications Incorporated (IAI) in Chantilly, VA. IAI is an engineering and software services company with a nationwide presence supporting the intelligence and Department of Defense communities with a focus on Government space and intelligence, surveillance, and reconnaissance systems activities.

Prior to working in industry, as a Navy Admiral he held three jobs leading Navy Space acquisition; as the Communications Director, National Reconnaissance Office, designing, delivering, and operating space, terrestrial, enterprise and information technology systems for the largest US inventory worldwide network; the Program Executive Officer for the U.S. Navy's UHF satellite communications program; and Commander of the SPAWAR Space Field Activity, an organization of military and civilian personnel in space acquisition delivering capabilities to the Navy and Department of Defense.

He has held board positions for GMV Space and e2v, and currently supports Space Systems Integration, LLC. He has a BS in Physics/Oceanography from the United States Naval Academy, and holds a MS in Aeronautical Engineering from the Naval Postgraduate School. He is a certified Defense Acquisition Level III Program Manager via the Defense Systems Management College.

Gregory Paul

Gregory Paul is the Founder and Principal at Stonegate Consulting (Wind Gap, PA) and really enjoys helping privately and family owned businesses achieve greater success. He has spent the majority of his 30 year career as a manufacturing executive and in manufacturing consulting gaining experiences in areas such as information technology, international manufacturing, supply chain, engineering, R&D, facilities management, cost accounting, legal/regulatory and government affairs, business continuity planning, strategic planning, environmental compliance and advocacy, process improvement, and formulation management. He holds a B.S in Chemistry-Business/Philosophy and an M.B.A. in Production and Operations Management both from the University of Scranton (Scranton, PA). When not consulting, he operates a drone-based videography and mapping business and is an off-ice official for the AHL Lehigh Valley Phantoms. Greg is a lifelong musician and also enjoys cooking, fishing, amateur radio, and high-powered rocketry.

Joe Munley

Joe Munley is founder of Munley Resources, LLC and a Senior Fellow in the Lehigh University Enterprise Systems Center (ESC) in Bethlehem, PA. At Lehigh ESC, Joe is directly involved in developing, aligning and maintaining mutually beneficial relationships between clients and ESC.

Joe's business career spans 37-years., and includes senior level leadership positions with both $B corporate and $100M privately held entities. He comes to ESC with a unique mix of background and managerial skills developed from his varied experience in both the operations and commercial areas.

Depth of experience covers broad range of US & Global business activities including both non and bargaining unit sites.

Most recently, Joe was VP of Global Operations at ABEC a Biopharmaceutical equipment manufacturing company. Prior to retirement from ABEC, the majority of Joes managerial career was in the Packaged, Specialty Gases and Chemical Industry. Before moving to ABEC he was with Praxair Distribution Mid Atlantic holding the positions of VP of Operations & Director of Productivity. Prior to Praxair, Joe was Eastern Region General Manager for Air Liquide America Specialty Gases. The earlier part of Joes career included 21 years with Air Products and Chemicals, Inc. where he held positions of increasing leadership responsibility in Plant Operations, Product Management and Business Management.

His educational background is in Chemistry/Business and he comes to ESC with significant hands on management expertise and strong analytical and technical capabilities to grasp complex problems and generate effective and profitable solutions for our clients.

Bryon Boos

Bryon retired after 35 years in paint manufacturing with the last 17 years responsible for the Northeast Regional Manufacturing for Behr Process in Fogelsville, PA. He grew this new facility from 8 million to 24 million gallons per year. This was the largest volume, highest productivity and low cost producer among eight facilities.

Bryon also co-founded BoosRock Winery in 2012 that currently produces 35,000 bottles/year of high quality wines.

Bryon grew up on a grain and dairy farm in northern Ohio and received an Animal Science degree from The Ohio State University and a Business Degree from Kutztown State University.

He has been married for 32 years and has two grown daughters.

Art Anderson

Arthur (Art) Anderson is Managing Principal of AH Anderson Consulting, LLC. Art’s passion is to help organizations become more productive, efficient and competitive. With more than 30 years of business and consulting experience, he has a successful track record and specific expertise in helping companies enhance their process, product, and services capabilities, and achieve their desired business outcomes. He’s a proven leader who delivers results, builds and empowers collaborative teams, and develops strong relationships with key internal/external stakeholders. Art provides strategic advisory and hands-on support to companies looking to lower operating costs, improve productivity and optimize customer experience retention. Areas of expertise include industry-specific insights, strategic transformation, intelligent automation, process improvement and optimization, M&A integration/optimization, and service delivery strategy and design, for companies serving the specialty materials/chemicals, industrial/specialty gas, semiconductor, manufacturing and pharmaceutical industries. He has experience in both profit and not-for-profit sectors, as well as early start-up companies. Prior to founding AH Anderson Consulting, Art enjoyed a career of increasing responsibility and challenge. Previously, he was a Director for Air Products in its Global Business Services organization, leading the transformation from Shared Services to a Global Business Services framework leveraging a host of automation technologies. Prior to that role, Art was General Manager in the Customer Engagement organization, leading the process management, transformation (Order-to-Cash focused) and E-commerce activities for the corporation. Earlier in his career, Art progressed through sales, marketing and P&L leadership roles in a variety of end markets, including consumer products, rubber and plastics, general industries, aerospace and electronics. In the process, he traveled extensively in North America, Asia and Europe, giving him a truly global business perspective. Following these successful assignments, he returned to Air Products’ HQ to co-lead the Electronics Division’s ERP/SAP global implementation. Art holds a B.S. in Chemical Engineering from Syracuse University, an M.S. from Howard University in Chemical Engineering, and an M.B.A. in Marketing from City University of Seattle. He also has extensive leadership, process excellence and Lean Six Sigma training (Green Belt). Art also works as an expert consultant for Gerson Lehman Group, Guidepoint Consulting and Coleman Research, offering "deep" industry and strategic insights to their clients. He is a member of Beacon (formerly Greater Philadelphia Senior Executive Group), and is a member of the Advisory Board for Syracuse University’s College of Engineering with a focus on the Biomedical and Chemical Engineering department.
To learn how we can help improve your competitiveness, productivity, efficiency and customer’s experience, please contact us.

Richard Ross

Richard Ross (Rick) recently joined the ESC at Lehigh as a Senior Fellow/Management Consultant. Rick has over 40 years of management experience across a broad range of industries holding a number of diverse positions. As a senior level financial executive with a proven track record in consulting, transportation/logistics, manufacturing and construction, Rick has successfully demonstrated capabilities in facilitating change, restructuring organizations and crafting business strategy in the pursuit and achievement of growth and profitability. Upon graduation from Lehigh in 1974 with a BS in Economics, Rick went to work for Roadway Express and became the youngest employee in the company to become a Terminal Manager. He returned to Lehigh in 1979, received his MBA in 1980 and was hired by KPMG. While there, Rick earned his CPA and became the National Director of the KPMG Transportation/Logistics Consulting Practice.
Prior to joining the ESC, Rick served as the CFO for the North American operations at Reinforced Earth Company (RECO), with a portfolio of seven construction companies, combined revenues of $300M and 350 employees. The parent company of RECO, Vinci, is publicly traded and headquartered in France. Primary professional services provided included Finance and Accounting, Materials Supply, Administration, Risk Management and Contract Negotiations.

Peter Rittenhouse

Peter Rittenhouse is a Manufacturing leader with experience in plant start-ups, continuous improvement, cost reduction projects, and high-speed production. He has his BS in Industrial Engineering from Purdue University. Peter has retired from Nestle Waters where he held the position as Director of Manufacturing & Supply Chain. Nestle Waters was the fastest growing beverage company in America for 15 year between 1995 and 2010 where it grew from $650 million in sales and 24% market share to $4.7 billion in sales and 40% share of the bottled water category.

Currently, Peter is the President of Rittenhouse GAP Advisors which focuses on continuous improvement execution in all types of operations. “Got a Problem, Get a Plan” is a traditional Industrial Engineering service provider that targets small manufacturers.

Peter is on the Board at Kutztown University, Trustee at the Allentown’s Da Vinci Science Center and enjoys reading, skiing, and playing golf.

Cari Schmitt

Cari Schmitt obtained her BS in Business Management from Bucknell University. She has worked for over 10 years in various marketing and business development roles before getting her MBA at Lehigh. She then became a marketing consultant for many small business initiatives in the Lehigh Valley.

Cari’s experience in marketing and business development is combined with excellent interpersonal skills. She is an experienced project manager, very important to her projects which include employees and students. Cari has led many successful ESC projects over the years.

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ESC Personnel