The Wagner Professor in Computer Science and Engineering, and a Senior Fellow in the Enterprise Systems Center at Lehigh University. He is also the former CEO and Executive Director of the Iacocca Institute. Dr. Nagel is a popular consultant, keynote speaker and guest at executive gatherings and board meetings. He is routinely asked to describe the future of manufacturing, global competition, and the information age. Business Week, Forbes, and Fortune magazine have cited him for his visionary efforts as the father of the virtual corporation concept. Professor Nagel was also the leader of the team which developed the original ideas and concepts for agile manufacturing and global agility strategies. He is co-author of the widely influential business books, “Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer” and “Cooperate to Compete: Building Agile Business Relationships.” Both books are widely acclaimed internationally and are available in more than five languages. Nagel is well known and respected for his work as the visionary leader of the Iacocca Institute at Lehigh. He led the Institute team which produced the book, “21st Century Manufacturing Enterprise Strategy,” with more than thirty thousand copies in circulation. He guided the Institute as it became a gathering place for executives across the world to formulate and share ideas. Nagel conceived and created the Iacocca Institute’s Global Village for Future Leaders of Business and Industry Program and signed cooperative agreements with partnering institutes in Europe, Asia and Latin America. He led the Institute in developing and enhancing the Iacocca Scholars program, bringing executives to campus for seminars, workshops, and in creating the “Crossroad of Knowledge” Program. Nagel has always focused on making a real and positive impact on students through the use of a hands on experienced-based learning.

Doug Sunday is serving as a Research Scientist and Mentor for the Lehigh University Enterprise Systems Center. He worked at Air Products & Chemicals, Inc., and APD Cryogenics, Inc. for fifteen years as a plant industrial engineer, an engineering manager and a manufacturing manager. He led process improvement programs, applied statistical process controls, implemented lean/JIT systems and consolidated facilities. Doug worked as the manufacturing manager for the introduction of new products, developing and qualifying new processes and quality assurance techniques that reduced costs over 60%. Doug managed over 100 projects at the Enterprise Systems Center, mentoring over 500 students in a variety of manufacturing companies. He is an expert in using applied statistical and process mapping techniques to highlight major process control and streamlining opportunities, leading to double-digit percentage savings in most cases. Doug's current project work ranges from the application of basic industrial engineering techniques to simulation modeling and energy reduction.  Doug holds a BS in Psychology and a BS in Industrial Engineering from Lehigh University.

A Senior Fellow at ESC, Joseph D. Feskanin has over forty years of progressive management and technical experience focused on Total Quality Management, facilities engineering, design and development of computerized measurement and control systems, automated material-handling systems, and biomedical electronics applications.  He has also been involved in high-volume manufacturing in the electronics, textile, and steel industries.  He has directed start-up operations, interfaced with OSHA and DEP, implemented systems-integration and process-control techniques, and initiated energy-utilization programs, all focused on establishing and improving profitability.

In addition, he has served as an industry mentor between 1990 and 2013 and is currently associated with Libra Consulting. Working with the Enterprise Systems Center he has served as a mentor to Lehigh University students in the Senior Project Capstone Course. He was a member of the Leadership Development Team and most recently has focused on power reduction methods to reduce costs in energy consistent with financial reporting. Previously, as an Engineering Manager at two industrial manufacturing operations, he mentored two to fifteen students who were assigned projects in the plants and were guided and reviewed weekly with regard to progress on the projects.  Final reports were presented in formal video-conferences.

He had been involved as a curriculum advisor/adjunct, serving on an advisory board for twelve years at Lehigh County Community College to develop the Electronic Technology Program.  He also taught solid-state electronics and microcomputer courses.

In addition, he has also taught technology courses at Northampton Community College to electricians and maintenance personnel to upgrade skills in technical and supervisory-level positions.

Joe has a Bachelor of Science Degree in Electrical Engineering from Lehigh University and did graduate work at the University of Connecticut and Western New England College.

Lehigh University- MBA in Marketing; Pennsylvania State University - BS in Mechanical Engineering

Cindy has worked for 10 years in various engineering capacities in the utility, semiconductor, and medical industries, before switching gears, and completing her MBA at Lehigh.  She then became a product marketing manager for Lucent Electronics Optoelectronics group.  She managed the silicon waveguide technology from development through product launch.                                                          

Cindy’s experience in engineering, marketing and product management is combined with excellent interpersonal skills.  She is an experienced negotiator and change manager, very important to this project where employees have been working the same way for decades.  Cindy has led many successful ESC projects over the years, demonstrating excellent project management and engineering skills.

William Henry (Bill) is a statistical/predictive analytics consultant and mentor at the Enterprise Systems Center. Mr. Henry has over 25 years in statistical modeling and analytic applications with 5 plus years operating in PhD level analysis. He has SAS proficiency and has worked in SPSS statistics and programing for over 20 years. He partners with expert consultant teams to deliver value to a wide range of needs. Bill is constantly developing new ways to observe and understand companies and big data through sophisticated data analysis. He presents lectures for graduate students at universities and appreciates the mentoring opportunities with Lehigh students in real business projects.  

Bill is an expert in the development and interpretation of validated standardized instruments for both clinical and business systems using experimental methodology. Having credentials and licenses to administer a large range of psychological and systems tests, he is often called upon for diagnostic and corporate evaluations. He is frequently utilized by physicians as well as attorneys to be an expert witness in court. Because of his extensive statistical experience and diagnostic knowledge, one natural outgrowth has been toward organization effectiveness in the corporate environment, both for profit and non-profit.

Currently in a Ph.D. program focusing on statistical metrics, Bill holds a masters degree in psychology from Kutztown University. He obtained his bachelors degree in experimental psychology from La Salle University. He has extensive post-grad work in statistical modeling methodology, parametric and inferential modeling, probability and forecasting.

Scott Kress has recently retired after a 36 year career with the Volvo Truck Group of North America.  His career has proven success in directing the strategic development and implementation of sales and marketing initiatives through a dealer based distribution channel within the North American market.  For eight of those thirty-six years he held the position of Senior Vice President of Sales and Marketing, Volvo Trucks North America.  This responsibility for the total commercial operations of Volvo Trucks is represented by a successful record of simultaneously driving revenue growth, profitability, and market share within the North American markets.  Other positions held were Senior Vice President Fleet Sales and Business Development, Mack Trucks, Inc., Vice President Sales, Volvo Trucks America and Vice President National Accounts, Mack Trucks, Inc.

In addition to his experiences as the top executive of commercial operations in North America, Scott has served as a board member for several entities within the Volvo Group including Volvo Parts North America, Mexico and Canada.  His career also had him involved as a board member and president on a number of industry boards. 

Scott graduated from Lehigh University with a BS in Business Administration with a double major in Management and Marketing.  He also completed a number of executive education courses at Harvard Business School: Strategic Negotiations...Competition and Strategy...and Global Marketing Strategy. 

Scott feels that "Customer Management for Profit and Sales" as well as "Driving Sales Performance through Sales Metrics" are key factors to be addressed for success in most businesses today.